Privacy policy and KVKK

  • PROTECTION AND PROCESSING OF PERSONAL DATA OUR POLICY AND THE GENERAL CLARIFICATION TEXT

    1. DATA CONTROLLER IDENTITY

    Your personal data will be processed by Şeynan Turizm Otelcilik Anonim Şirketi (trade name: Nearport Hotel, hereinafter referred to as “Nearport Hotel” or the “Company”) as the Data Controller in accordance with Law No. 6698 on Protection of Personal Data (“KVKK”), the EU General Data Protection Regulation (GDPR), and applicable legislation.


    2. PURPOSE OF PERSONAL DATA PROCESSING AND PROTECTION POLICY

    Nearport Hotel, as Data Controller, treats the security of your personal data with the utmost sensitivity. It is among our top priorities to process, record, transfer, share, and store all types of personal data of individuals associated with the Company—including guests—in compliance with KVKK. Protecting personal data is a core policy. Our Company pledges to fully comply with the legal obligations under these laws and processes data only within necessary scope, for required purposes, and in line with legal limits.


    3. CATEGORIES OF PERSONAL DATA PROCESSED

    In accordance with KVKK and related legislation, we may collect and process the following data categories for specified legal and operational purposes:




    • Identity Information: Name-surname, place/date of birth, nationality, Turkish ID number, accompanying guest details (name, birth details)




    • Contact Information: Address, phone number, email




    • Financial Information: Bank account details, credit card data




    • Special Categories (only with explicit consent): Photo, health status and medication usage, smoking habits, allergen information




    • Other: Room number, vehicle license plate number




    4. PURPOSES OF DATA PROCESSING

    Your personal data may be processed for these main purposes, based on legal grounds in Articles 5 and 6 of KVKK:




    • Compliance with legal obligations




    • Contract negotiation and performance




    • Human resources planning and execution




    • Providing our products/services tailored to customers’ needs and preferences




    • Audit and ethics monitoring




    • Website and physical security management




    • Statutory data retention and archiving




    • Sharing with authorized public/private institutions or advisors




    • Conducting trade and corporate strategies




    • Ensuring business and legal/technical security




    • Handling inquiries and notifications




    • Preventing, detecting, or prosecuting criminal offenses, and supporting legal rights




    5. DATA DISCLOSURE AND RECIPIENTS

    Under KVKK Articles 8‑9, your data may be transferred, under strict legal compliance, to:




    • Public institutions and authorities




    • Third‑party service providers, business partners, consultants




    • No overseas transfers are made




    • Data is never shared for marketing to third parties without your explicit consent




    6. COLLECTION METHODS & LEGAL BASIS

    Nearport Hotel may collect personal data via:




    • Verbal, written or electronic communications at our hotel or digital platforms




    • Third parties like travel agencies, tour-operators, job portals




    • CCTV footage, for security purposes
      All collection is legally based on KVKK Articles 5‑9, according to the relationship and necessity.




    7. YOUR RIGHTS (Under KVKK Article 11)

    You are entitled to:




    • Learn whether your personal data is processed




    • Request details if processed




    • Know the purpose and ensure lawful use




    • Learn domestic or international recipients




    • Request correction of incomplete or inaccurate data and notify recipients




    • Request deletion or anonymization when legal grounds cease, and notify recipients




    • Object to automated processing leading to adverse outcomes




    • Seek compensation if harm arises from unlawful processing




    8. DATA RETENTION

    Personal data is stored only for necessary timeframes. When purposes lapse—or legal retention periods end—data is deleted, destroyed, or anonymized under KVKK and related regulations.


    9. PROCESSING WITHOUT EXPLICIT CONSENT

    In line with KVKK Article 5, Nearport Hotel may legally process your personal data without explicit consent when:




    • Consent cannot be obtained due to capacity or emergency (protecting life or bodily integrity)




    • Necessary for fulfilling a contract agreed with you




    • Required by law or legal obligation




    • Publicly disclosed by the data subject




    • Required for establishing or defending a legal right




    • Necessary for legitimate interests, not harming fundamental rights or interests




    10. RETENTION PERIODS

    Under KVKK Article 7/f‑1 and the Regulation on Deletion, Destruction, or Anonymization, your data will be deleted, destroyed, or anonymized when processing purposes end and/or statutory retention periods expire.


    11. PROCESSING SPECIAL CATEGORY DATA

    “Special categories” under KVKK Article 6 include data relating to health, biometrics, criminal records, etc. Such data is processed only:




    • If you give explicit consent, enabling us to provide personalized services you request (e.g., medical-related requirements, allergen meals, room preferences)




    • Without consent, only as legally allowed—e.g., health data used for public health, medical diagnosis, treatment by authorized institutions




    12. CONTACT & REQUESTS

    You may exercise your rights under Law No. 6698 by completing the “Data Request Application Form” under the “Protection of Personal Data” section on our website or emailing us at kişiselveriler@nearporthotel.com. If you have questions about the form, you can reach us via that email or at +90 216 909 9600.